NexGo App Privacy Policy

Effective Date: January 30, 2026

At NexGo, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our app services, including ride-sharing, on-demand services, parcel delivery, grocery, e-commerce, and pharmacy services. By using NexGo, you agree to the practices described below.

1. Information We Collect

Personal Information: Name, email, phone, address, payment info, and account credentials.
Location Data: Real-time GPS data for rides and deliveries.
Usage Data: App activity, order history, service interactions, and device information.
Cookies & Analytics: Data to improve features and app experience.

2. How We Use Your Information

Provide and manage our services.
Process payments securely.
Send updates, notifications, and support responses.
Analyze usage to improve app performance.
Comply with legal obligations.

3. How We Share Your Information

Service providers for app operation, payments, and deliveries.
Legal authorities when required.
Partners involved in providing rides, deliveries, and services.

4. Data Security

We use technical and organizational measures to protect your data. However, no system is completely secure and we cannot guarantee absolute protection.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Restrict or object to certain types of processing.
Withdraw consent where applicable.